School of engineering in Physics, Applied Physics, Electronics & Materials
To get the vocabulary and the quality tools used in the company.
To apprehend the principles of the improvement continuous in the scope of quality and environment in order to be quickly integrated in a company who is certifies ISO 9001 and ISO 14001.
To know the quality tools used in the design and the development.
History of quality
Terms and definitions relating to quality
Listening customer, the customer need
Analysis of the value, functional analysis, the functional schedule of conditions Method FMECA
The management of quality and environment
Measure of processes : Capability. Statistic Process Control
Improvement of the processes: Experimental design - Six sigma -
Lean Manufacturing - Lean Office
Multiple-choice quiz, presentations with the paperboard by representative of groups.
Contrôle Continu : 100%
This course brings 1.5 ECTS to students in SME (S10)
Date of update March 19, 2019